| #FAQ: 10058-EN, Date: 8/29/2003 When I print reports, in some of them, the spare parts sub-total amout displayed is incorrect. |
| The information in this article applies to : NewWayService 2.x (English) NewWayService 2.x (French) Description There is a problem when calculate spare parts sub-total of the actions. The problem can cause incorrect amounts in particular reports. Solution This problem has been fixed with the update 2.05 of NewWayService. You can download this update from the "Downloads" section of our web site.
After installing the update 2.05 (or higher), if you realize that some amounts (spare parts sub-total) are still incorrect in the old work orders, access the incorrect work order, select the action with the incorrect amount and click the "Edit" button. Click the "OK" button to save the action then click the "OK" button to save the work order. Saving back an action automatically recaculate sub-totals and at the same time, fix the problem. Status Fixed |
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