10007-EN - When I type a licence number in the licences manager, I get the error message "This licence number is not valid".

#FAQ: 10007-EN, Date: 3/14/2000

When I type a licence number in the licences manager, I get the error message "This licence number is not valid".

The information in this article applies to :

GDS 2000 (English)
GDS 2000 (French)
GDS 2000 PRO (English)
GDS 2000 PRO (French)
OroGesTemps 3.x (English)
OroGesTemps 3.x (French)

Description

When I type a licence number in the licences manager, I get the error message "This licence number is not valid".

Solution

Ensure that you type the licence number without spaces. Also, you must pay attention not to enter a zero "0" instead of a "O", and vice versa.

Status