10016-EN - When I run OroGesTemps 3, I get the following message: <BR>"Unable to open the database, the application will shutdown"

#FAQ: 10016-EN, Date: 1/11/2001

When I run OroGesTemps 3, I get the following message:
"Unable to open the database, the application will shutdown"

The information in this article applies to :

OroGesTemps 3.x (English)
OroGesTemps 3.x (French)

Description

Sometimes, when OroGesTemps is terminated abnormally, some temporary files cannot be erased. These files have the extension ".LCK". The next time you try to run OroGesTemps, it's possible OroGesTemps will not be able to open the database because of these temporary files.

Solution

Erase all the files with the extension ".LCK" from the data folder of OroGesTemps, usually C:\Program Files\OroLogic\OroGesTemps 3.0\Data, and from the program folder of OroGesTemps usually C:\Program Files\OroLogic\OroGesTemps 3.0.

Run OroGesTemps, the problem should be fixed.

Status

OK

See also FAQ 10004-EN